Media Releases

Metro will start a three-month statewide trial next week to determine the extent of fare evasion and underpayment across its network of buses. Metro’s Acting-Chief Executive Officer Alan Pedley said Authorised Officers will travel on buses in Hobart, Launceston and Burnie throughout the trial to check and enforce correct payment of fares. “We are advising…

On Friday 12 September, Metro Tasmania will join Lifeline at their Out of the Shadows into the Light – a walk to commemorate World Suicide Prevention Day. Metro will provide free shuttle services from Salamanca Place to the Cenotaph on the Domain where the walk will begin. “A number of Metro employees have been personally…

Metro today announced the continuation of the extremely successful Turn Up and Go services along the Main Road corridor from Hobart CBD to Glenorchy. Metro’s Acting-CEO Alan Pedley said the original one-year trial, begun in November last year, has been an overwhelming success. “We have seen an 8 percent increase in patronage and a steady…

Metro’s latest passenger survey has found very high levels of satisfaction with bus services. Metro’s Chairperson Lynn Mason said today it was very pleasing to note an improvement in satisfaction levels across all aspects of Metro service covered by the survey. The annual passenger survey of 600 passengers in June 2014 found that 81 per…

Metro Tasmania is advising passengers in Kingston of the removal of two routes due to low patronage. Metro’s Acting Chief Executive Officer Anthony James said today Metro would remove inward route 82 and outward route 72 services effective from Friday 18 July 2014. Metro Tasmania has been operating routes 72 and 82 between Denison St…

Chairperson of Metro Tasmania Lynn Mason announced today the resignation of Chief Executive Officer Heather Haselgrove. Ms Mason said the board had accepted Ms Haselgrove’s resignation, which would take effect on 8 August, 2014. The search for a new CEO will commence immediately. She said that Ms Haselgrove has led Metro as CEO for five…

Metro Tasmania has welcomed the key findings of the Tasmanian Audit Office’s report on service standards. Metro’s Chief Executive Officer Heather Haselgrove said the report highlighted the high level of passenger satisfaction with the safety and comfort of Metro services, cleanliness of buses, the standard of services for people with a disability, the provision of…

Metro Tasmania is participating in the national “Racism. It Stops With Me” campaign with advertisements on buses in Burnie, Launceston and Hobart. Unveiling the Burnie bus advertisement today, Metro’s Chief Executive Officer Heather Haselgrove said Metro strongly supported the campaign which aims to counter racism. Prominent sports and community leaders, including Australian cricket captain Michael…

Metro is planning a major overhaul of bus services in the s northern suburbs of Hobart to speed up services and help traffic flow. Metro’s Chief Executive Officer Heather Haselgrove said today the proposed changes followed an extensive study of routes and services in the northern suburbs of Hobart. “Many of the current bus schedules…

Metro believes that relocating Launceston’s CBD bus interchange away from their current position in St Johns St would be detrimental to bus patrons and may hurt city businesses. The vast majority of Metro’s service runs for routes from the city to the surrounding suburbs currently commence or terminate at the St John St interchange. Each…