Media Releases

 Metro is offering free bus travel to get people to and from this year’s Hobart ‘Carols by Candlelight’ events on Saturday 13 December and Sunday 14 December. Metro Chief Executive Officer Stuart Wiggins said that this year people could travel free on any Metro bus route to and from Hobart City upon presentation of their…

From today, Metro passengers will find it easier to plan bus trips and get information with the release of a new suite of technical products. These include a new mobile App, a redesigned website, and a customer touchscreen. Minister for Infrastructure Rene Hidding announced the technology upgrades at the Metro Shop in the Hobart Elizabeth…

Metro is introducing additional services to the North West Regional Hospital as part of a revision to improve running times and service reliability in Burnie. Metro’s Acting Chief Executive Officer Alan Pedley said today that Metro timetables in Burnie had been revised to take into account current traffic conditions and running times with a view…

Metro will start a three-month statewide trial next week to determine the extent of fare evasion and underpayment across its network of buses. Metro’s Acting-Chief Executive Officer Alan Pedley said Authorised Officers will travel on buses in Hobart, Launceston and Burnie throughout the trial to check and enforce correct payment of fares. “We are advising…

On Friday 12 September, Metro Tasmania will join Lifeline at their Out of the Shadows into the Light – a walk to commemorate World Suicide Prevention Day. Metro will provide free shuttle services from Salamanca Place to the Cenotaph on the Domain where the walk will begin. “A number of Metro employees have been personally…

Metro today announced the continuation of the extremely successful Turn Up and Go services along the Main Road corridor from Hobart CBD to Glenorchy. Metro’s Acting-CEO Alan Pedley said the original one-year trial, begun in November last year, has been an overwhelming success. “We have seen an 8 percent increase in patronage and a steady…

Metro’s latest passenger survey has found very high levels of satisfaction with bus services. Metro’s Chairperson Lynn Mason said today it was very pleasing to note an improvement in satisfaction levels across all aspects of Metro service covered by the survey. The annual passenger survey of 600 passengers in June 2014 found that 81 per…

Metro Tasmania is advising passengers in Kingston of the removal of two routes due to low patronage. Metro’s Acting Chief Executive Officer Anthony James said today Metro would remove inward route 82 and outward route 72 services effective from Friday 18 July 2014. Metro Tasmania has been operating routes 72 and 82 between Denison St…

Chairperson of Metro Tasmania Lynn Mason announced today the resignation of Chief Executive Officer Heather Haselgrove. Ms Mason said the board had accepted Ms Haselgrove’s resignation, which would take effect on 8 August, 2014. The search for a new CEO will commence immediately. She said that Ms Haselgrove has led Metro as CEO for five…

Metro Tasmania has welcomed the key findings of the Tasmanian Audit Office’s report on service standards. Metro’s Chief Executive Officer Heather Haselgrove said the report highlighted the high level of passenger satisfaction with the safety and comfort of Metro services, cleanliness of buses, the standard of services for people with a disability, the provision of…