Media Relesase
12 February 2025
Real-time tracking of all Metro general access services across its Hobart, Launceston and Burnie networks is now available via the Metro Tas App.
Metro CEO Katie Cooper said she was delighted that real-time tracking was now an easy and accessible reality for Metro customers.
“Via the app, we will provide up-to-date bus arrival information to customers to ensure people can travel with certainty,” she said.
100 per cent of Metro’s buses have been fitted with real-time technology, with around 85 per cent of trips currently showing real-time information. Metro continues work to increase the number of trips showing real-time information.
The app allows passengers to see their bus’s location on a map, if the bus is running on time and how many minutes away the bus is from arriving at their selected stop. The app also allows customers to save regular bus stops and routes for quick use, as well as easy access to the Metro Trip Planner, timetables and alerts.
Ms Cooper said the introduction of real-time tracking was a “game-changer” that would greatly benefit the travelling public.
“Real-time tracking allows us to deliver a more reliable, convenient and accessible service,” she said.
Ms Cooper said the introduction of real-time tracking was a major step forward for Metro in its ongoing work to modernise its public transport offering in the state.
“It supports our vision to make the journey better for all Tasmanians,” she said.
Like other Tasmanian-based public transport operators, Metro has worked closely with and supported the Department of State Growth in its roll out of real-time tracking technology.
Dedicated school bus services do not have real-time tracking.
Customers can download or update the Metro Tas App from their preferred mobile App Store from today.