Keep moving with Metro

Plan a trip today

An easy way to keep moving

For many customers, the bus is already part of their routine. For others, it’s something they’re trying again, or for the first time. Either way, we want travelling with Metro to feel straightforward and stress‑free.

From planning your journey online or in our app, to hopping on board and getting where you need to go, we focus on making each step easy to understand. Our buses are fully accessible, our routes serve key destinations, and our digital tools make it easier than ever to plan ahead or check your trip on the go.

Happy customers on board Metro bus

Free travel on all Metro services

This Tasmanian Government cost‑of‑living initiative is designed to help ease pressure on household budgets, particularly as fuel prices continue to rise. As more Tasmanians look for easier and more affordable ways to get around, Metro is here to help keep people moving, to work, to the shops, to appointments, and everywhere in between.

  • No fare is required while free travel is in place
  • Customers should not tap their GreenCard when boarding
  • Simply hop on, take a seat and enjoy the ride

TRAVEL WITH EASE

Our team is here to help

A friendly face and a helping hand can make all the difference, especially if you’re new to the bus. Our drivers and customer service teams are here to support customers every day, whether that’s answering a question, helping with directions, or making sure everyone travels safely and comfortably.

If you’re unsure about where to sit, when to get off, or how to plan your trip, just ask your driver or give our customer service team a call on 13 22 01. Helping our customers feel confident on board is an important part of what we do.

Customer Service

Plan ahead, thanks for your patience

With free travel now in place, some services may be busier than usual, particularly during peak times.
We encourage customers to plan ahead where possible and allow extra travel time. Our teams are working hard across the network to keep services moving safely and smoothly.
Thank you for your patience, and for being kind to our drivers and frontline teams. A friendly word and a bit of understanding go a long way, especially during busy periods.

Signal the bus driver

Welcome on board

Travel habits change, and Metro is here for every journey along the way. Whether you’re riding with us daily or just giving the bus a go, you’re always welcome on board.

We’ll continue working to make travelling with Metro easy, reliable and welcoming, so together, we can keep you moving with Metro.

Bus driver

Keep moving with Metro

Plan a trip today