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Metro Tasmania Pty Ltd is a state owned company established in 1998 operating bus services in Hobart, Launceston and Burnie.

Our vision is to be an attractive travel option which contributes to an integrated public transport network in Tasmania.

We currently have an opportunity for a Senior Operations Supervisor to join Metro Tasmania to lead our current operations team based in Launceston.

Reporting to the State Customer Services Manager, the Senior Operations Supervisor will manage Metro’s service, infrastructure, personnel and bus fleet in the Northern region to ensure a safe and effective environment while providing high service standards to Metro clients.

Key responsibilities include but are not limited to:

  • Manage all Metro resources (physical and human) to ensure they operate effectively and efficiently to meet current timetable and customer requirements.
  • Develop and implement improvement initiatives in all operational facets of Metro in the region to maximize value and commitment to the organisation.
  • Develop and maintain operational reports to ensure all KPIs are measured and develop strategies to ensure all targets are achieved.
  • Manage regional events, works, closures, diversions and charters through coordination with the Marketing and Communications department.
  • Manage compliance to statutory and legislative requirements.
  • Lead and promote quality workplace practices at Metro focusing on workplace safety and environment.
  • Support prevention and supervision of injuries/incidents which minimize the residual risk to employees.
  • Manage and supervise Launceston/Burnie Operations Officers/Administration staff on a daily basis.

 Further information can be sourced from the Position Description or by contacting Philippa Ellis on 62334256 during normal office hours.

To apply, please submit your application, resume and responses to the Selection Criteria by email to recruitment@metrotas.com.au by 5pm 2 September 2016.