Our commitment to child safety:
Metro Tasmania (Metro) is committed to delivering transport services that ensure the safety of children and young people.
We will:
- Ensure we have robust recruitment and people practices, reducing the risk of inappropriate behaviour or abuse by our employees
- Provide training and education to our employees on behavioural expectations, how to appropriately manage children and young people on buses and Metro’s reporting procedures
- Listen, respond and report any concerns or allegations regarding the safety of children and young people
- Engage children and young people, schools, parents/carers, police and community groups in matters that may impact children travelling on our bus services
Reporting concerns and complaints:
To report concerns or complaints about child safety and wellbeing, please contact:
Telephone: 13 22 01
Email: contact@metrotas.com.au
Visit: Metro shops in Hobart, Moonah, Launceston or Burnie.
Metro has appointed a Child Safety Officer who will receive all concerns and complaints regarding child safety and wellbeing.