The journey starts with customer service
“We care for our customers” is one of Metro’s core values. Our Customer Service team provides service with a smile, keeping our customers moving across our networks. If you are enthusiastic, empathetic, and enjoy helping others, we’d love to hear from you.
Our Customer Service team is dedicated to providing assistance to passengers, addressing enquiries, and ensuring a smooth and pleasant travel experience. Your role will involve interacting with a diverse range of people, making each day unique and fulfilling.
Why join our customer service team?
- Comprehensive training and professional development opportunities
- Supportive and inclusive work environment
- Free onsite parking at our depots and free bus travel
- Onsite café, meal rooms, and recreational facilities
- Personalised wellbeing programs, including physiotherapist
- Corporate discounts and access to health and fitness initiatives
Current Customer Service Positions
Thanks for your interest in joining the Metro team.
There are currently no roles available. Please check back soon.
Stories from our team
See more stories22 Dec
Supporting Foodbank Tasmania
A big thank you to our customers and team members for their generous donations to this year’s food drive in support of Foodbank Tasmania. Earlier…
08 Mar
International Women’s Day 2024
On 8 March we celebrated International Women’s Day (IWD) with eight women from across the Metro team attending an IWD breakfast to honour the achievements…
19 Mar
Tasmania Reads Week
Metro is pleased to be supporting Libraries Tasmania for Tasmania Reads Week 2024! Tasmania Reads week is an annual week-long celebration of reading, with Libraries…